Returns & Exchanges

At Wild Souls by JV, we want you to feel confident in your style; if your purchase doesn't ignite your soul, you can return or exchange items within 30 days of delivery. All returned garments must be in their original, unworn condition with all tags still attached to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging and include the packing slip provided in your digital return confirmation.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing